Returns & Exchanges
At Apex Titanium, we stand behind the precision and durability of our premium home hardware and fixtures. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online portal with your order number and zip code to select the titanium products you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all mounting hardware and installation manuals are included to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
Quality Inspection & Refund
Once our warehouse receives and inspects the integrity of the titanium components, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing